WaLink
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  • Cancellation Policy
WaLink
  • Home
  • upcoming event
  • Package Course
  • Services
  • Features
  • About Us
  • Cancellation Policy

Cancellation Policy

 

We understand that plans can change, so we try to be as flexible as possible.
Please review our general cancellation policy below.


🕓 1. One-on-One & Group Lessons

  • Cancellations made at least 24 hours in advance are free of charge.
     
  • Cancellations made less than 24 hours before the scheduled lesson may be charged in full.
     
  • Please contact us as soon as possible if you need to reschedule — we’ll do our best to adjust!
     

🚗 Pre-Visit Report / Booking Assistance / Proofreading

  • Once work has started, no refunds can be issued.
     
  • For cancellations before work begins, a full refund will be provided.
     
  • If additional research or coordination has already been done, a partial fee may apply.
     

🧭 Accompaniment & Translator Service

  • Cancellations made up to 48 hours before the scheduled date are free of charge.
     
  • Cancellations made within 48 hours may incur a 50% charge.
     
  • Same-day cancellations are charged in full.
     
  • If transportation or entrance tickets have been booked in advance, those costs will be charged separately.
     

💬 Meetup Events

  • Some events may have their own specific cancellation policies.
     
  • Please check the event details when booking.
     
  • If you can’t attend, please let us know early so we can offer your spot to someone else!
     

✉️ Contact Us

If you need to cancel or reschedule, please contact us via email, LINE, WhatsApp, or Messenger.
We’ll reply as soon as possible and help you make any necessary changes.



 We always do our best to make sure our policies are fair and flexible for everyone.
If you need to make any sudden changes or cancel a booking, please don’t hesitate to contact us — we’ll do everything we can to help. 

Payment Methods

For customers currently in Japan, payments can be made in cash on the day, via PayPay, PayPal or by bank transfer in advance.
For those living outside Japan, PayPal is available for convenient international payments. 

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